Terms of Use

1. Acceptance of Terms

By accessing or using the Aslan Appliance Repair website (“Site”) or scheduling services with Aslan Appliance Repair (“we,” “us,” or “our”), you agree to be bound by these Terms of Use. If you do not agree with these terms, please do not use our Site or services.

2. Description of Services

Aslan Appliance Repair provides in-home diagnostic and repair services for major household appliances, including refrigerators, freezers, ranges, ovens, cooktops, dishwashers, washers, dryers, ice makers, wine coolers, and coffee makers, across Roselle, IL and the surrounding Northwest Chicago suburbs.

3. Use of the Website

3.1 Permitted Use

You may use this Site for lawful purposes only, including requesting information about our services and scheduling appointments.

3.2 Prohibited Use

You agree not to:

• Use the Site in any way that violates applicable local, state, or federal law
• Attempt to gain unauthorized access to any portion of the Site or its related systems
• Interfere with or disrupt the Site’s functionality, servers, or networks
• Submit false, misleading, or fraudulent information through any form on the Site
• Use automated means (bots, scrapers) to access or collect data from the Site without our permission

4. Scheduling and Service Requests

Submitting a service request through our Site does not guarantee a specific appointment time. All appointments are subject to confirmation by our team. Estimated arrival windows are provided in good faith but may be affected by traffic, prior jobs, or parts availability.

5. Pricing and Payment

Service and diagnostic fees are communicated before work begins. Final charges may vary based on the actual repair needed and any parts required, and will not exceed the amount you approve. Payment is due upon completion of service unless otherwise agreed in writing.

6. Warranties and Disclaimers

6.1 Service Warranty

Repairs are covered by our 30-day labor warranty as described in our Refund, Return, and Cancellation Policy. This warranty does not cover consumable parts, unrelated appliance issues, or damage caused after our visit.

6.2 No Warranty on Website Content

The Site and its content are provided “as is” without warranties of any kind, express or implied. We do not guarantee that the Site will be error-free, uninterrupted, or free of viruses or harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, Aslan Appliance Repair shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our services, beyond the amount paid for the service in question.

8. Intellectual Property

All content on this Site — including text, logos, images, and design — is the property of Aslan Appliance Repair or its licensors and may not be copied, reproduced, or distributed without prior written permission. Third-party brand names and logos referenced on this Site (e.g., Whirlpool, LG, Samsung, Sub-Zero) are used solely to identify the appliances we service and remain the property of their respective owners. Aslan Appliance Repair is an independent service provider and is not affiliated with, sponsored by, or endorsed by these manufacturers unless explicitly stated.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of information on any third-party site.

10. Changes to These Terms

We may update these Terms of Use from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the Site after changes are posted constitutes acceptance of the updated terms.

11. Governing Law

These Terms of Use are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Any disputes arising from these terms will be resolved in the courts located in DuPage County or Cook County, Illinois.

12. Contact Us

If you have questions about these Terms of Use, please contact us:

Aslan Appliance Repair
741 Circle Dr, Roselle, IL 60172
Phone: (844) 405-7205
Hours: Mon–Sat: 9:00 AM – 7:00 PM