Privacy Policy

1. Introduction

Thank you for visiting Aslan Appliance Repair (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following categories of information:

Personal Information

• Name
• Address
• Email address
• Phone number
• Payment details
• Appliance details and service history

Non-Personal Information

• Browser type and version
• Device type and unique identifiers
• IP address
• Pages visited and user interaction patterns
• Date and time of visits

3. How We Use Your Information

We may use the information we collect to:

• Schedule and provide appliance repair services
• Communicate with you about appointments, quotes, and service updates
• Process payments securely
• Improve our website and services
• Comply with legal and regulatory obligations
• Protect our business, technicians, and customers

4. Information Sharing and Disclosure

We may share your information with:

• Our technicians and staff involved in providing your service
• Trusted third-party providers who support our operations (e.g., payment processors, scheduling software)
• Government agencies or law enforcement, when required by law
• Successors or affiliates in the event of a business transfer, merger, or acquisition

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

6. Your Rights

Depending on your location, you may have certain rights under applicable data protection laws, including the right to:

• Access and obtain a copy of your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Restrict or object to the processing of your data
• Request data portability

To exercise any of these rights, please contact us using the information below.

6.1 How to Opt-Out

To request deletion of your personal data: Contact us at [insert email] or call (844) 405-7205. Please include “Data Deletion Request” in the subject line. We will process your request within 3 business days.

To opt out of cookies and tracking: You can disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

To opt out of marketing communications: If you receive promotional emails or texts from us, you can unsubscribe using the link provided or by contacting us directly.

To opt out of third-party advertising tracking: You can opt out of personalized advertising by visiting:

• Network Advertising Initiative: https://optout.networkadvertising.org
• Digital Advertising Alliance: https://optout.aboutads.info

6.2 Consent (Opt-In)

By submitting a service request or booking form on our website, you consent to the collection and processing of your personal information as described in this Privacy Policy. We will only send you marketing communications if you have explicitly opted in.

7. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware such information has been collected, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Aslan Appliance Repair
741 Circle Dr, Roselle, IL 60172
Phone: (844) 405-7205
Hours: Mon–Sat: 9:00 AM – 7:00 PM